Privacy Policy

Grizzly Construction | Grizzly Concrete Solutions | Chameleon Smart Lighting
Collectively: “Grizzly Companies”

Effective Date: March 6, 2026

This Privacy Policy explains how Grizzly Construction, Grizzly Concrete Solutions LLC, Chameleon Smart Lighting, and their parent, subsidiary, and future affiliated companies (collectively, “Grizzly Companies,” “we,” “us,” or “our”) collect, use, share, and protect your personal information when you interact with our websites, digital platforms, marketing systems, or services (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Services.

We may update this Privacy Policy periodically. Your continued use of the Services after changes have been posted constitutes acceptance of the updated policy.

1. Information We Collect

We collect the following categories of information when you visit our websites, submit forms, contact us, engage with our sister companies, or interact with our marketing and CRM systems:

A. Personal Identification Information

  • Name
  • Email address
  • Phone number
  • Postal address
  • Any other identifier that enables direct contact

B. Business & Project Information

  • Project type, size, scope, budget, timeline
  • Project location
  • Images or videos you upload or send
  • Notes or descriptions about your property or service needs

C. Technical & Usage Data

Collected automatically via cookies, pixels, analytics tools, and marketing platforms:

  • IP address
  • Browser & device information
  • Operating system
  • Pages viewed, time on site, clicks, scroll activity
  • Referral URLs
  • Advertising identifiers

D. Marketing & Behavioral Data

From our martech stack, CRM, remarketing partners, and advertising platforms:

  • Engagement with ads or emails
  • Conversion tracking
  • Preferences inferred from browsing or interaction history

E. Communications & User-Submitted Content

  • Emails, messages, and phone call details
  • Text/SMS messages sent to or from you
  • Reviews, testimonials, or photos
  • Responses to surveys, promotions, or estimates

F. Photography & Project Media

  • Before, during, and after installation photographs
  • Video documentation of projects
  • Property images submitted by customers or captured by our team
  • Project documentation for quality assurance and marketing purposes

Customers may opt out of marketing use of project media by notifying us in writing prior to the commencement of work.

2. How We Collect Information

We collect information in three primary ways:

A. Directly From You

When you:

  • Complete quote or contact forms
  • Request an estimate
  • Communicate with our team via phone, email, or text message
  • Upload project photos
  • Interact with our sister companies
  • Submit consent forms or electronic signatures

B. Automatically Through Technology

Using:

  • Cookies
  • Web beacons
  • Pixel tags
  • Google Analytics & Google Ads
  • Meta Pixel (Facebook/Instagram)
  • LinkedIn Insight Tag
  • TikTok Pixel
  • OTT/CTV tracking partners

C. From Third Parties

Including:

  • Advertising networks
  • Lead generation platforms
  • Social media platforms
  • Service providers, contractors, and sales partners

3. Use of Cookies & Tracking Technologies

We use tracking technologies to:

  • Improve site performance
  • Analyze traffic and user behavior
  • Support remarketing and retargeting campaigns
  • Personalize communications and ads
  • Connect website activity to CRM and marketing automation tools

Visitors can manage cookie preferences within their browser settings. Disabling cookies may affect functionality.

Some third-party platforms may track you independently according to their own privacy practices.

4. How We Use Your Information

We use collected information to:

A. Deliver and Improve Services

  • Provide quotes, estimates, and project support
  • Schedule consultations or site visits
  • Coordinate across project phases and teams
  • Enhance website functionality

B. Communicate With You

  • Respond to inquiries
  • Send project updates and operational communications
  • Deliver service confirmations
  • Provide customer support
  • Send appointment reminders via phone, email, or SMS

C. Business Operations

  • Internal analytics and reporting
  • Quality assurance and training
  • Fraud prevention and security monitoring
  • Document compliance with contractual obligations

D. Marketing & Remarketing

  • Send promotional emails, offers, and updates
  • Run targeted or personalized advertising
  • Recommend related services offered by our sister companies
  • Send SMS marketing messages (with your express consent)

Marketing data sharing can be opted out of at any time (details in Section 7).

5. Sharing Information With Sister Companies

We may share your information among the Grizzly Companies, which currently include:

  • Grizzly Construction
  • Grizzly Concrete Solutions LLC
  • Chameleon Smart Lighting
  • Any future affiliated, parent, or subsidiary entity

Purpose of Sharing

We share data to:

  • Coordinate project services across related business units
  • Provide an improved customer experience
  • Offer complementary home improvement services
  • Manage shared operational systems (CRM, scheduling, communication tools)
  • Support financial, administrative, or compliance functions
  • Deliver unified customer support

Types of Shared Data

May include:

  • Contact information
  • Project scope and property details
  • Uploaded images or videos
  • Scheduling and communication history
  • Estimates, invoices, and notes
  • Website activity connected to your profile
  • CRM records

All sister companies receiving your data must follow this Privacy Policy and use your information only for legitimate business purposes.

6. Shared CRM, Martech, and Technology Systems

We use a shared CRM platform (currently GoHighLevel) along with other marketing and analytics systems that may be accessible across our affiliated entities.

Your data may be stored or processed in these shared systems for:

  • Lead management
  • Customer communications
  • Appointment scheduling
  • Marketing automation
  • Project coordination
  • Analytics

Access is limited to authorized personnel and protected by commercially reasonable security measures.

7. Marketing Preferences, Opt-Out Rights & SMS Consent

By submitting any form on our websites, you agree to Grizzly Concrete Solutions LLC’s Privacy Policy. You consent to receive phone calls and SMS messages from Grizzly Concrete Solutions LLC and its affiliated companies to provide updates on your order and inquiries. Message frequency depends on your activity. You may opt out by texting “STOP” to any message you receive from us. Message and data rates may apply.

We comply with the Telephone Consumer Protection Act (TCPA) and will obtain your express written consent before sending marketing or promotional text messages.

B. Mobile Information Sharing Restrictions

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

C. Opting Out of Marketing Communications

You may opt out of marketing emails, remarketing, and promotional outreach from any Grizzly Company by:

D. Operational Communications Cannot Be Opted Out

These include:

  • Appointment confirmations
  • Project updates
  • Billing or contractual communications
  • Safety or scheduling notices

E. Cross-Company Marketing Sharing

You may opt out of having your information used for marketing purposes across sister companies, while still allowing operational or service-related sharing. To do so, contact us using the information in Section 15.

8. Disclosure to Third Parties

We do not sell your personal information.

We may share information with:

A. Service Providers & Contractors

Including:

  • CRM providers (e.g., GoHighLevel)
  • Marketing automation systems
  • Email service providers
  • SMS/text messaging platforms
  • Website hosting companies
  • Advertising networks
  • Subcontractors assisting with your project

Each is contractually required to protect your information and use it only for authorized purposes.

B. Legal & Compliance

We may disclose information if required to:

  • Comply with applicable laws, regulations, or court orders
  • Respond to regulatory agencies or law enforcement
  • Protect our rights, safety, or property
  • Defend against legal claims

C. Business Transfers

If we undergo a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of the transaction. You will be notified via email or a prominent notice on our website of any change in ownership or control of your personal information.

9. International Data Transfers

While all Grizzly Companies operate in the United States, some third-party service providers (e.g., cloud hosting, analytics platforms, advertising networks) may process or store data outside the U.S.

We require such providers to maintain commercially reasonable safeguards in line with U.S. and international standards.

10. Data Security

We implement industry-standard security practices, including:

  • Encryption in transit (TLS/SSL) and at rest
  • Firewalls and intrusion detection systems
  • Access controls and multi-factor authentication
  • Regular security audits and vulnerability assessments
  • Employee training on data protection

No system is completely secure, and we cannot guarantee absolute protection of your data. You provide information at your own risk.

11. Children’s Privacy

Our Services are not intended for children under age 16.

We do not knowingly collect personal information from minors under 16.

If we discover such data has been collected, it will be deleted promptly upon discovery.

Parents or guardians who believe we may have inadvertently collected information from a minor should contact us immediately at hello@grizzlyconcretesolutions.com.

12. Data Retention

We retain information only as long as necessary to:

  • Provide services and fulfill contractual obligations
  • Meet legal, regulatory, or tax requirements
  • Support internal business operations, analytics, and dispute resolution
  • Enforce our agreements and protect our legal rights

Retention periods vary by data type:

  • Customer project records: Retained for the duration of applicable warranty periods plus applicable statute of limitations (typically 6–20 years)
  • Marketing data: Retained until you opt out or the data becomes stale/inactive
  • Technical/analytics data: Typically retained for 24–36 months

When no longer needed, data is securely deleted or anonymized.

13. Your Rights

A. General Rights

Depending on your jurisdiction, you may have rights to:

  • Access or request a copy of your personal information
  • Correct inaccuracies in your data
  • Request deletion of your personal information (subject to legal retention requirements)
  • Opt out of marketing communications and cross-company marketing data sharing
  • Restrict or object to certain processing activities
  • Data portability (receive your data in a structured, machine-readable format)

B. Minnesota Residents

If you are a Minnesota resident, you have rights under applicable Minnesota statutes, including:

  • Minn. Stat. § 325M (Internet Service Subscriber Privacy)
  • Minn. Stat. § 325F.68 (Minnesota Consumer Fraud Act — prohibits deceptive data practices)
  • Minn. Stat. § 13 (Minnesota Government Data Practices Act, where applicable)

Minnesota law provides protection against unauthorized disclosure of personal information and deceptive business practices involving consumer data.

C. How to Exercise Your Rights

To exercise any of these rights, contact us at:

Email: hello@grizzlyconcretesolutions.com
Phone: 612-444-1133
Mail: Grizzly Concrete Solutions LLC, 718 N Washington Ave, Ste. 305B, Minneapolis, MN 55401

We will respond to requests within 30 days of receipt. We may require verification of your identity before fulfilling certain requests.

14. Cross-Reference to Terms & Conditions and Contract

This Privacy Policy governs all data practices for Grizzly Concrete Solutions LLC and affiliated Grizzly Companies. When you sign a project contract or agree to our Terms and Conditions, you acknowledge that your personal information will be collected, used, and shared as described in this Privacy Policy.

Our full Terms and Conditions are available at: grizzlyconcretesolutions.com/terms

15. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Material changes will be announced via:

  • Notice on our website, and/or
  • Email notification if you have provided contact information

Your continued use of our Services after changes have been posted constitutes acceptance of the updated policy. We encourage you to review this Privacy Policy periodically.

16. Contact Information

For questions about this Privacy Policy, your information rights, or to exercise any rights described herein, contact:

Grizzly Concrete Solutions LLC
718 N Washington Ave
Ste. 305B
Minneapolis, MN 55401

Email: hello@grizzlyconcretesolutions.com
Phone: 612-444-1133

Last Updated: March 6, 2026

This Privacy Policy applies to all Grizzly Companies and governs the collection, use, and protection of your personal information across all of our digital platforms and services.