Terms and Conditions - grizzlyconcretesolutions.com

Grizzly Concrete Solutions LLC
718 N Washington Ave, Ste. 305B, Minneapolis, MN 55401
Effective Date: March 6, 2026

1. Acceptance of Terms

By signing a project proposal or engaging the services of Grizzly Concrete Solutions LLC (“Company”), the Customer (“Customer”) agrees to be bound by these Terms and Conditions. These Terms, together with the signed project proposal and any written change orders, constitute the entire agreement between the parties and supersede all prior discussions, representations, or agreements, whether written or oral.

2. Quotes & Estimates

All quotes provided by Grizzly Concrete Solutions LLC are valid for fifteen (15) days from the date of issuance. After 15 days, pricing is subject to change without notice. A quote does not constitute a binding contract until a project proposal has been signed by both parties. The Company reserves the right to adjust pricing due to material cost fluctuations, supply chain disruptions, or other factors beyond its control prior to the execution of a signed proposal.

3. Scope of Work

Only the items explicitly listed in the signed project proposal are included in the agreed scope of work. Additional work — including but not limited to steps, stem walls, or other structural elements — is not included unless specifically itemized in the proposal. Any additions or modifications to the scope of work must be authorized in writing through a signed change order and may incur additional charges. Verbal authorizations for additional work will not be accepted or enforceable.

4. Workmanship Standard

All work performed by Grizzly Concrete Solutions LLC shall be completed in a professional and workmanlike manner, consistent with the standards established by the American Concrete Institute (ACI) and applicable Minnesota building codes. Any claim that work failed to meet this standard must be supported by written documentation and, where applicable, an assessment from a qualified independent inspector.

5. Change Orders & Unforeseen Conditions

Once a project begins, unforeseen conditions — such as concrete failure, subgrade issues, or hidden site conditions — may arise that affect the ability to complete the contracted work. In such cases, Grizzly Concrete Solutions LLC will contact the Customer promptly to discuss available alternatives. The Customer shall be responsible for all labor and material costs actually incurred up to the point of cessation if the project cannot be completed due to such conditions. Costs shall be documented and provided to the Customer in writing upon request.

All change orders must be agreed upon and signed in writing by both parties before additional work is performed. Verbal authorizations will not be accepted. A change order shall include a description of the additional or modified work, the adjusted price, and the revised project timeline, if applicable.

6. Payment Terms

A 50% deposit is required prior to the commencement of any work.
The remaining balance is due upon project completion, unless otherwise agreed in writing.
“Completion” shall mean substantial performance of at least 90% of all contracted services as reasonably determined by the Company, with no material defects outstanding. A final walkthrough or written communication between the parties will confirm and document completion status.
Punch list items are defined as minor, non-structural items that do not affect the functionality or safety of the completed work. The Company will address all documented punch list items within fifteen (15) business days of the final walkthrough.
A $50.00 fee will be charged for all returned checks.
Grizzly Concrete Solutions LLC reserves the right to suspend or terminate work on any project where payment obligations are not met.
Unpaid balances past thirty (30) days from the completion date shall accrue interest at the rate of 1.5% per month (18% annually), consistent with Minnesota Statute § 334.01.

7. Cancellation Policy

Three-Day Right to Cancel: Pursuant to the Minnesota Home Solicitation Sales Act (Minn. Stat. § 325G.06), the Customer has the right to cancel this agreement within three (3) business days of signing without penalty. All cancellations must be submitted in writing to Grizzly Concrete Solutions LLC at 718 N Washington Ave, Ste. 305B, Minneapolis, MN 55401, or via email to an authorized Company representative.

Post-Cancellation Period: After the three (3) business day cancellation period has elapsed, any cancellation by the Customer is subject to a 20% administrative and restocking fee, calculated on the total contract value, to compensate the Company for actual administrative costs, material orders placed, and scheduling commitments made. This fee reflects a reasonable pre-estimate of damages and is not intended as a penalty.

Post-Commencement Cancellation: If work has already commenced at the time of cancellation, the 50% deposit shall be forfeited to the extent it reflects labor performed, materials purchased, and costs actually incurred by the Company up to the date of cancellation. The Company shall provide the Customer with an itemized accounting of costs incurred upon written request. Any deposit amounts exceeding documented costs incurred shall be refunded to the Customer within thirty (30) days.

8. Warranty

Warranty coverage varies depending on the floor system or service purchased and will be expressly outlined in the applicable signed project proposal. Grizzly Concrete Solutions LLC offers warranties up to and including a lifetime warranty on select systems, as specified in writing in the project proposal. In the absence of a written warranty term in the project proposal, the applicable warranty shall default to one (1) year from the date of project completion for defects in workmanship.

Warranty coverage does not extend to damage resulting from:

Customer misuse, neglect, or improper maintenance
Modifications made by parties other than Grizzly Concrete Solutions LLC
Acts of nature, including freeze-thaw cycles, flooding, or extreme weather events
Normal wear and tear
Failure to follow any written care or maintenance instructions provided by the Company

Warranty claims must be submitted in writing within the applicable warranty period.

9. Weather, Force Majeure & Project Delays

Concrete and masonry work is subject to weather and environmental conditions. Grizzly Concrete Solutions LLC reserves the right to delay or reschedule work due to adverse weather conditions — including but not limited to freezing temperatures, excessive precipitation, or high winds — that may compromise the quality, structural integrity, or safety of the installation.

Neither party shall be held in breach of this agreement for delays or failures to perform caused by circumstances beyond their reasonable control, including but not limited to: acts of God, natural disasters, pandemics, government-mandated shutdowns, material supply chain disruptions, labor shortages, or utility failures (“Force Majeure Event”). The affected party shall notify the other in writing as soon as practicable. The timeline for performance shall be extended by the duration of the Force Majeure Event. Force majeure does not excuse the Customer’s payment obligations for work already performed.

10. Liability & Insurance

Grizzly Concrete Solutions LLC maintains general liability insurance and workers’ compensation insurance in accordance with the requirements of the State of Minnesota.

The Company’s total liability for any claim arising out of services performed under this agreement shall be limited to the total amount paid by the Customer for the specific services giving rise to the claim. In no event shall Grizzly Concrete Solutions LLC be liable for indirect, incidental, consequential, special, or punitive damages of any kind, whether based in contract, tort, or otherwise.

The Customer is responsible for disclosing the location of all underground utilities, irrigation systems, invisible fencing, or other subsurface improvements prior to the commencement of work. Grizzly Concrete Solutions LLC shall not be liable for damage to any undisclosed underground improvements. The Customer is encouraged to contact Gopher State One Call (811) prior to any excavation work.

11. Website Use & Online Inquiries

By using the Grizzly Concrete Solutions LLC website (grizzlyconcretesolutions.com) or submitting any contact form, quote request, or inquiry through the website, the Customer acknowledges and agrees to the following:

The website and its content are provided for general informational purposes only and do not constitute a binding offer or contract.
Any personal information submitted through the website will be collected and used in accordance with the Company’s Privacy Policy, available at grizzlyconcretesolutions.com/privacy-policy.
The Company complies with applicable Minnesota and federal data privacy laws, including applicable provisions of the Children’s Online Privacy Protection Act (COPPA). The website is not directed at individuals under the age of 13, and the Company does not knowingly collect personal information from minors.
The Company uses commercially reasonable security measures to protect submitted information but cannot guarantee the absolute security of data transmitted over the internet.
By submitting a contact form or quote request, the Customer consents to being contacted by Grizzly Concrete Solutions LLC via phone, email, or text message regarding their inquiry.

12. Photography & Marketing

By entering into an agreement with Grizzly Concrete Solutions LLC, the Customer grants the Company the irrevocable right to photograph the project before, during, and after installation for documentation, portfolio, and marketing purposes, including use on the Company’s website, social media channels, and promotional materials. No personally identifying information about the Customer or their property address will be published without separate written consent. Customers who wish to opt out of photography authorization must do so in writing prior to the commencement of work by notifying an authorized Company representative.

13. Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to this Agreement, or the breach, termination, or validity thereof, shall be resolved as follows:

Good Faith Mediation: The parties shall first attempt to resolve the dispute through good faith mediation within thirty (30) days of written notice of the dispute.
Binding Arbitration: If mediation is unsuccessful within thirty (30) days, the dispute shall be submitted to binding arbitration in accordance with the Construction Industry Arbitration Rules of the American Arbitration Association (AAA).
Arbitration Fees: Grizzly Concrete Solutions LLC shall pay all AAA administrative filing fees. Each party shall bear its own attorney’s fees unless the arbitrator finds that a claim was brought in bad faith, in which case the arbitrator may award reasonable attorney’s fees to the prevailing party.
Venue: All mediation and arbitration proceedings shall take place in Hennepin County, Minnesota.
Emergency Relief: Nothing in this section shall prevent either party from seeking emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration.
Class Action Waiver: All disputes shall be resolved on an individual basis only. The Customer waives any right to bring or participate in a class action, class arbitration, or representative proceeding against the Company.
The decision of the arbitrator shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

14. Limitation of Actions

Any claim or cause of action arising out of or related to this Agreement must be brought within two (2) years of the date on which the Customer knew or reasonably should have known of the claim, notwithstanding any longer statute of limitations that might otherwise apply under Minnesota law. This contractual limitation period applies to all claims, including those based in contract, tort, or statute, to the fullest extent permitted by Minnesota law.

15. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law provisions. Any legal proceedings not subject to arbitration shall be brought exclusively in the state or federal courts located in Hennepin County, Minnesota.

16. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable under applicable Minnesota or federal law, such provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.

17. Waiver

The failure of Grizzly Concrete Solutions LLC to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision in the future. Any waiver must be made in writing and signed by an authorized representative of the Company.

18. Entire Agreement

These Terms and Conditions, together with the signed project proposal and any written change orders, constitute the entire agreement between Grizzly Concrete Solutions LLC and the Customer. No modification of these Terms shall be valid unless made in writing and signed by an authorized representative of Grizzly Concrete Solutions LLC.

Grizzly Concrete Solutions LLC — Minneapolis, MN | grizzlyconcretesolutions.com
Last Updated: March 6, 2026